It takes us an average of 7 to 10 working days (excluding weekends and public holidays) to produce your custom-made model.
Once the model has been validated, we send it to your home within 4 to 7 days.
Our shipping methods :
In a hurry?
We also offer EXPRESS delivery for a fee.
At AlienArts, your satisfaction is our priority.
Our products comply with EU standards, and every purchase comes with a 14-day 100% Money-Back Guarantee .
After this period, you have 14 days to return an item without reason.
We simplify the process to provide you with a worry-free shopping experience. If any concerns arise, we're here to support you and ensure your satisfaction.
Your trust is essential, and we strive to earn it at every stage of your journey with us.
Thomas from customer service can be reached by email at info@alienarts.co and is very responsive to any requests for information or advice.
We can also be reached on Instagram.
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